FAQ

Find answers to our most frequently asked questions.

Collapsible content

What exactly is The Luggage Wrap and why do I need one?

The Luggage Wrap is a premium, protective cover designed to slide over your suitcase. It serves four key purposes that define our mission:

  • Protection: It shields your expensive luggage from the inevitable scuffs, scratches, and dirt of travel.
  • Style: It gives your suitcase an instant personality makeover, allowing you to express your style with our range of colours and designs.
  • Identification: It makes your bag instantly recognizable on a crowded baggage carousel, saving you time and stress.
  • Security: It acts as a deterrent to casual tampering and helps keep zippers securely fastened.
    Essentially, it's the smartest upgrade for any modern traveller who values their belongings and their peace of mind.

How do I know which size Luggage Wrap will fit my suitcase?

We understand that getting the perfect fit is crucial. Our Luggage Wraps are made from a high-stretch fabric to accommodate various suitcase shapes, but choosing the right size is important. We have a detailed Size Guide on each product page with simple instructions on how to measure your suitcase (height, width, and depth) to find your perfect match. If you're still unsure, feel free to contact our customer support with your luggage dimensions, and we'll be happy to help!

What are your Luggage Wraps made of, and are they durable?

Quality is at the core of our brand. Our wraps are crafted from a specially selected, thick spandex-polyester blend. This material provides excellent four-way stretch for a snug fit while being highly durable and resistant to tears. The colours are dyed into the fabric to resist fading, ensuring your wrap looks vibrant trip after trip. It’s designed to be a long-lasting travel companion.

How long will it take to receive my order?

We process orders swiftly to get your Luggage Wrap to you as soon as possible. For most locations, you can expect your delivery within 2-7 business days. For certain international destinations or limited edition products, it may take up to 10 business days. You will receive a tracking number as soon as your order is shipped.

What is your return policy?

We want you to be completely happy with your purchase. If you're not satisfied for any reason, we offer a 14-day return policy, which begins the day you receive your product. To be eligible for a return, the item must be in the same condition that you received it—unused, with tags, and in its original packaging.

How do I start a return or exchange?

Initiating a return is hassle-free. Simply send an email to our customer support team at theluggagewrap@gmail.com with your order number and the reason for the return. We will guide you through the simple process and provide you with all the necessary details.

How do I clean my Luggage Wrap?

Easy! One of the best features of The Luggage Wrap is that it's completely machine washable. After your trip, simply turn it inside out and toss it in your washing machine on a gentle cycle with cold water. We recommend air drying to maintain the fabric's elasticity. It will be clean, fresh, and ready for your next adventure.

How can I track my order?

Once your order has been dispatched from our warehouse, you will receive an email and/or an SMS confirmation which will include your unique tracking number and a link to the courier's website. You can use this to track the status of your delivery in real-time.

Why should I buy The Luggage Wrap instead of using airport plastic wrap?

As a traveller-focused brand, we are committed to offering a smarter, more stylish, and sustainable solution. While airport plastic wrap is a single-use plastic that's wasteful and environmentally harmful, The Luggage Wrap is reusable for hundreds of trips, offers superior protection with its thick fabric, adds personal style, and is conveniently washable.