FAQ
Find answers to our most frequently asked questions.
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What exactly is The Luggage Wrap and why do I need one?
The Luggage Wrap is a premium, protective cover designed to slide over your suitcase. It serves four key purposes that define our mission:
- Protection: It shields your expensive luggage from the inevitable scuffs, scratches, and dirt of travel.
- Style: It gives your suitcase an instant personality makeover, allowing you to express your style with our range of colours and designs.
- Identification: It makes your bag instantly recognizable on a crowded baggage carousel, saving you time and stress.
- Security: It acts as a deterrent to casual tampering and helps keep zippers securely fastened.
Essentially, it's the smartest upgrade for any modern traveller who values their belongings and their peace of mind.
How do I know which size Luggage Wrap will fit my suitcase?
We understand that getting the perfect fit is crucial. Our Luggage Wrap and it's patented elastic sideband design is made to stretch and move to accommodate the expansion and contraction of your luggage, but choosing the right size is important. We have a detailed Size Guide on each product page with simple instructions on how to measure your suitcase to find your perfect match. If you're still unsure, feel free to contact our customer support with your luggage dimensions, and we'll be happy to help!
What are your Luggage Wraps made of, and are they durable?
Quality is at the core of our brand. Our Luggage Wraps are crafted from a premium blend of polyester and a soft shell material, with our patented elastic sideband design it easily stretches over your suitcase for a secure fit. The material is durable, water-resistant, and machine-washable, ensuring it can withstand the rigors of frequent travel. Reinforced elastic sidebands and deep pockets add strength and functionality, while the high-quality print maintains its vibrant look trip after trip. Whether you’re a casual traveler or a frequent flyer, The Luggage Wrap is built to last and protect your luggage in style.
How long will it take to receive my order?
We process orders swiftly to get your Luggage Wrap to you as soon as possible. For most locations, you can expect your delivery within 2-7 business days. For certain international destinations or limited edition products, it may take up to 10 business days. You will receive a tracking number as soon as your order is shipped.
What is your return policy?
We want you to be completely happy with your purchase. If you're not satisfied for any reason, we offer a 14-day return policy, which begins the day you receive your product. To be eligible for a return, the item must be in the same condition that you received it—unused, with tags, and in its original packaging.
How do I start a return or exchange?
Initiating a return is hassle-free. Simply send an email to our customer support team at Hello@TheLuggageWrap.com with your order number and the reason for the return. We will guide you through the simple process and provide you with all the necessary details.
How do I clean my Luggage Wrap?
Easy! One of the best features of The Luggage Wrap is that it's completely machine washable. After your trip, simply turn it inside out, attached the velcro strap and toss it in your washing machine on a gentle cycle with cold water. It will be clean, fresh, and ready for your next adventure.
How can I track my order?
Once your order has been dispatched from our warehouse, you will receive an email and/or an SMS confirmation which will include your unique tracking number and a link to the courier's website. You can use this to track the status of your delivery in real-time.
Why should I buy The Luggage Wrap instead of using airport plastic wrap?
As a traveller-focused brand, we are committed to offering a smarter, more stylish, and sustainable solution. Unlike single-use plastic wrapping at airports, The Luggage Wrap is a sustainable, reusable, and cost-effective solution. Airport plastic wrap must be discarded after every trip, creating unnecessary waste and extra expense. In contrast, our Luggage Wraps are washable, long-lasting, and eco-friendly, giving you reliable protection every time you travel. The Wrap also offers instant luggage identification with bold colors or custom branding, something plastic wrap can’t provide. With added features like elastic sidebands, deep pockets, and stylish designs, The Luggage Wrap not only protects your suitcase but also transforms it into a mobile billboard for your personality or brand.